This MD-102 training combines and replaces the Windows Client (MD-100) and Managing Modern Desktops (MD-101) courses. The Microsoft 365 Certified: Modern Desktop Administrator Associate certificate is replaced by the Microsoft 365 Certified: Endpoint Administrator Associate certificate.

The Microsoft Endpoint Administrator (MD-102) training provides ICT professionals with the necessary expertise to effectively manage devices and applications within an organization. In this training, you'll discover the basics of modern management and how to implement it with Microsoft 365 and Microsoft Endpoint Manager.

Dive deep into the core skills essential for managing endpoints, including: device enrollment, profile management, and security. Learn how to work with various tools, including: Microsoft Intune, Autopilot, and Azure Active Directory, and how to integrate them to create a safe and efficient environment.

Since cybersecurity is critical, the MD-102 training focuses on strengthening endpoint security. Attendees learn about threat protection, data governance, and compliance standards associated with the Microsoft 365 platform.

Gain knowledge and skills in day-to-day device management and learn advanced troubleshooting techniques. The training includes troubleshooting issues with applications, updates, and operating systems, and provides practical information related to managing both Windows and non-Windows devices.

Before participating in this MD-102 training, we recommend that you are familiar with the following topics:

• Experience using Active Directory.
• Good understanding of computer networks, client security, and application concepts.
• Knowledge of Microsoft 365 services, including Microsoft Intune.
• Familiarity with deploying, configuring, and maintaining Windows 10 or higher.
• It is advisable to do the training first Microsoft 365 Fundamentals (MS-900) to follow, however, this is not a mandatory condition.

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• ICT professionals and system administrators
  • This training is ideal for ICT professionals who are responsible for managing and supervising devices, applications, and platforms.
  • System administrators who want to expand their skills with the latest Microsoft Endpoint Manager solutions will also find great value in the MD-102 training.
• Cybersecurity specialists
  • With a strong focus on security, the MD-102 training is particularly relevant for cybersecurity specialists who are concerned with protecting endpoints against threats and vulnerabilities.
• Helpdesk staff
  • Helpdesk staff looking for advanced skills to solve advanced problems can significantly expand their knowledge.
  • This training provides in-depth insights into solving complex endpoint issues.
• ICT managers and team leaders
  • ICT managers and team leaders who strive to improve the efficiency and security of the ICT infrastructure will greatly benefit from following this training.
  • At the end of the training, they will be able to apply and lead the best practices in endpoint management.
• Job Seekers
  • People who want to retrain to the ICT sector and are particularly interested in managing devices and applications will find the MD-102 training a good start for gaining practical knowledge.

(Online) Classroom training with a strong practical and hands-on approach.

The list below lists all the core topics that will be covered during our MD-102 training.

• MD-102 | Deploying Windows Client
  • Prepare to deploy a Windows client.
  • Schedule and deploy a Windows client deployment using Windows Autopilot.
  • Plan and deploy a Windows client deployment using the Microsoft Deployment Toolkit (MDT).
  • Configure remote management.
• MD-102 | Managing Identity and Compliance
  • Manage identity.
  • Implement compliance policies for all supported device platforms using Intune.
• MD-102 | Device Management, Maintenance and Protection
  • Manage the device lifecycle in Intune.
  • Manage device configuration for all supported device platforms using Intune.
  • Monitor devices.
  • Manage device updates for all supported device platforms using Intune.
  • Deploy endpoint security for all supported device platforms.
• MD-102 | Application Management
  • Deploy and update apps for all supported device platforms.
  • Plan and implement app security and app configuration policies.