Digital coaching is on-demand help, straight from an expert
You book half an hour, you share your screen, and together you work through the question you are stuck on. When you book you describe briefly where you are stuck, so the coach has prepared your question.
30 or 60 minutes per session · Video call with screen sharing, or at your offices · Book it yourself in the calendar
Claude
ChatGPT
Copilot
Excel
Outlook
Teams
SharePoint
Power BIWhat digital coaching is
Think of a colleague who knows everything about Excel, Copilot or Teams, and who sits next to you for half an hour whenever you ask. You share your screen, they look on, and together you work through the question you are stuck on.
Your question is already with the coach
When you book you write in one line where you are stuck and in which file. The coach has read it before the session starts, so you do not have to explain again why you are there.
Help in the place where you are stuck
In your own file, with your own figures, at the moment you are working on it. You take the steps yourself, the coach points and explains.
Little time out of your working day
Thirty minutes is enough for one question, and afterwards you pick up where you left off. If a question runs deeper than the session, the coach looks into it afterwards and sends you the answer. That is included in the price.
What coaching solves
Three situations we meet at almost every client, and what a coach actually does about them. If something is broken or you need access, that is your IT helpdesk. What comes to us are the questions about use: how do I go about this, how do I set this up.
Licences that are barely used
Copilot, Power BI and the rest of Microsoft 365 are switched on for everyone. In practice most people use a few features, because they do not know what else is in there or how it fits their own tasks.
A coach works with them in their own files, so they learn what they need that week.
Questions that end up at the helpdesk
Questions about Excel, Teams or SharePoint go to IT. That team runs the environment and resolves incidents; explaining how to build a pivot table is not part of it.
Those questions go to the coach. IT keeps its time for administration and incidents.
One colleague absorbing the team's questions
In many teams there is someone who is good with the software. That person helps the others on top of their own work, and when they are away for a week the questions pile up.
The coach takes those questions over, so that colleague gets to their own work.
Two ways to take up coaching
You book per session, or your organisation commits to a set number of hours per month. Either way, employees book in the coach's calendar themselves.
Book per session
You open the coach's calendar, pick a free slot of 30 or 60 minutes and book it. That works for a single employee and without an ongoing contract.
- A session of 30 or 60 minutes
- Picking a free slot in the coach's calendar
- A Teams link in your calendar, right after booking
- Follow-up research after the session if your question runs deeper, with the answer by email
- Billed per booked session
A regular coach in the workplace
Your organisation commits to a set number of hours per month, and a coach comes in for a number of half days. Employees book a session or drop in on the days the coach is there.
- A set number of hours per month, of which only the time used counts
- Follow-up research after the session if a question runs deeper, with the answer by email
- Regular half days at your own offices, with drop-in access
- One booking link for all employees
- Room for a mini-workshop or an inspiration session
- One regular coach who gets to know your organisation
- A monthly report with the questions that keep coming back and what we recommend
Pick a time in the calendar
You pick a free slot of 30 or 60 minutes and describe your question briefly in the form: where are you stuck, and in which file. The Teams link then arrives in your inbox.
It is one line, and it saves half the session: the coach works out in advance what is needed. If your organisation has a regular coach, your employees book through the same calendar.
How a session runs
You book a time yourself, share your screen and work in your own file during the session. Whatever you do together, you then do again on your own.